LewisGale Hospital-Pulaski announces May 2014 Winner of Service Excellence Award

May Service Excellence AwardBy CALVIN PYNN



LewisGale Hospital-Pulaski announce this week that Shuzhen Wang, RN, was recently selected as the Service Excellence Employee of the Month for May.

According to LewisGale Marketing Communication Manager Joy Sutton, the award recognizes outstanding employees who demonstrate service excellence beyond their job description.

Wang started her career at LewisGale Hospital-Pulaski last year and currently works in the medical surgical department. While she is a new nurse on the unit, one patient shared with Shuzhen’s supervisor how impressed she was with her bedside manner.


“The patient said she was very well aware that Shuzhen was a new nurse on her first visit but still reported that she was very thorough with the care she provided,” said Lori Caudill, clinical team lead for the medical surgical department. “Then on her next visit, just three month later, she commented on how much Shuzhen had grown as a nurse, stating that she couldn’t have asked for a more compassionate caring nurse.”

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