Child Abuse Awareness Month: The role of Child Protective Services

By LEE ANN MARTIN, family services manager

Pulaski County Social Services

The goal of Child Protective Services (CPS) is to identify, assess and provide services to children and families in an effort to protect children, preserve families, whenever possible, and prevent further maltreatment. CPS Investigators have the responsibility to respond to reports of suspected child abuse and/or neglect. CPS is non-punitive in its approach and is directed toward enabling families to provide adequate care for their children.

Local departments of social services are responsible for receiving reports of abuse and neglect; conducting investigations to determine the validity of the CPS reports and for providing services that enhance child safety and prevent further abuse and neglect to children and families.

The Virginia Department of Social Services operates a statewide CPS Hotline 24 hours a day, seven days a week in an effort to support local departments of social services. The Pulaski County Department of Social Services employs a full time services intake social worker to receive reports of child and adult abuse and/or neglect. The services intake social worker is available from 8 a.m. until noon and 1 p.m. until 5 p.m. daily to receive reports of abuse and neglect.

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