By TRAVIS HANDY
Great service is a must in keeping customers happy and returning to a business. Area business owners and members of their service staffs will have an opportunity to boost their skills through participation in a workshop by People Inc.
The workshop will be held Thursday, Sept. 12, 2-4 p.m. at Beans and Rice Inc., 246 N Washington Ave., Suite B, Pulaski. There is no cost to participate.
The workshop will cover a wide range of customer service related topics, including understanding the customer experience, customer service to increase sales, positive behaviors that enhance customer service skills, giving front-line employees confidence and support, and opportunities for managers to learn to lead by example.
To attend, register online at www.peopleinc.eventbrite.com or call Yolanda Hunter at Beans and Rice Inc., 980-4111, for more information. More on Beans and Rice can be found at www.beansandrice.org.