LewisGale Hospital Pulaski is recognized nationally for providing high-quality care. Chief Executive Officer Mark Nichols credits much of the hospital’s success to its employees. It’s the reason the hospital created a new award to personally recognize those outstanding employees who demonstrate service excellence beyond their job description.
“This is just another way for us to show our appreciation to the employees at our hospital who go above and beyond the call of duty to make our hospital one of the best in Virginia and the nation,” said Nichols.
Deborah Vaughn, R.N., was chosen as the first award recipient. Deborah works on the Skilled Nursing Unit. On the nomination form, one of her co-workers touted her exceptional clinical skills and described her as a strong team player who always puts patients first.
Her director, Michelle Quesenberry, R.N., is not surprised she is the first to receive the award.
“In her seven years with the hospital, she has garnered the respect of her colleagues as a team player and touched the lives of hundreds of patients in their time of need,” said Quesenberry. “Deborah exemplifies service excellence in all she does and is well deserving of this recognition.”
Each month a new employee will be selected to receive the award. Nichols believes the selection committee will have a tough job.
“We have so many outstanding employees at our hospital it will be hard to just select one,” he said. “I feel honored to lead such a great group of people who truly live out our hospital’s mission, ‘Above all else, we are committed to the care and improvement of human life.’”