Closure of the Comcast cable office on East Main Street in Pulaski violates the company’s franchise agreement, according to local officials.
Pulaski Town Manager John Hawley said the town sent a letter to Comcast March 12 stating that a proposed closure of the local office a 641 East Main Street “may be in conflict with their local franchise agreement.”
Comcast plans to close the office April 1.
Hawley said the town’s agreement was approved May 6, 2008. He said he thinks the term of the agreement is 15 years.
According to Hawley, the agreement states, “Comcast shall maintain an office within the corporate limits of the Town with normal operating hours. This office will accept customer payments, customer applications for installations and disconnection of service and reporting of service complaints.”
He said the town will work with Pulaski County “to insure that Comcast meets the requirements of their franchise agreements with both local governments.”
County Administrator Peter Huber said the county franchise agreement with Comcast also requires a local office be maintained.
“We plan to work with the town in jointly enforcing our similar franchise standards,” Huber added.
Alisha Martin, senior manager of public relations for Comcast’s Eastern Division, could not be reached for comment as of press time Wednesday.